Job Description

Weekend Part-time Receptionist

Gateway Rehab Center (GRC) has a wonderful opportunity for a weekend Part-time Receptionist who provides administrative and front desk support for our Inpatient Residential Programs at The Greenbriar Center, Washington, PA facility. This position receives frequent supervision and instruction.

Responsibilities

1. Provides information to patients, families, physicians, and visitors regarding Gateway Rehab and its programs.
2. Greets patients and family/friends as they are coming in to begin the admissions process.
3. Copies photo ID, insurance card, and prescription card of all new admissions if available.
4. Coordinates scheduled appointments with the Admissions Department.
5. Serves as communication liaison during emer
6. Performs routine administrative assistant duties; types any memos, forms, letters, etc. as needed.
7. Accurately distributes patient belongings that have been dropped off at the front desk, as necessary.
8. Manages multiple tasks simultaneously while maintaining a calm and professional demeanor.
9. Manages stressful situations and maintains composure during high-pressure scenarios.
10. Ensures the waiting area is clean and comfortable.
11. Performs all other duties as assigned.
12. Attends mandatory GRC training and in-services.

Knowledge, Skills, and Abilities

• Proficient use of computers.
• Excellent communication skills and telephone etiquette.
• Ability to communicate effectively and pleasantly.
• Ability to use a keyboard.
• Good typing skills.

Requirements

• High school diploma or equivalent required; some college preferred.
• Knowledge of 12-step programs and/or addictions preferred.

Additional Requirements

• Pass PA Criminal Background Check
• Obtain PA Child Abuse and FBI Fingerprinting Clearances
• Pass Drug Screen
• 2-Step TB Test

Work Conditions

• Substance Use Disorder Treatment Center
• Office-based

GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

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