Job Description

Technical Release Manager

Technical Release Managers are responsible for developing, managing and organizing releases. They collaborate and coordinate the implementation activities; focus on dependency and relationship management; to deliver products bringing software and/or infrastructure as an integrated release package or solution. TRMs ensure integrity of pre-prod and prod environments are protected by owning and/or creating release processes; are central knowledge point of applications’ environment. TRMs identify efficiencies in the release processes, propose automation solutions or improvements and implement them. They develop and manage release timelines by ensuring planned milestones are met as well as all components are getting packaged together in a timely manner. TRMs emphasize on customer experience, efficiencies, integrations, compatibility and plan the releases accordingly.

*Automating release processes using multiple tools and technologies will be the primary focus for this candidate.

Role Responsibilities

Release Management:

• Accountable for creating, managing and maintaining the specifics of Release Processes and Schedules.
• Collaborate with leadership and customers to understand their perspectives of balancing speed and risk.
• Identifies and analyzes risks, conflicts and impacts within and across multiple releases and work with project teams to mitigate issues.
• Collaborate with cross functional teams to maintain high-quality deployment artifacts as they move through the entire release lifecycle.
• Responsible of all release activities within the implementation of a given project:
  • Prepare implementation plans, review with project teams and stakeholders including contact lists, communications, back outs, and prod verifications.
  • Gather application, component (infrastructure) data and dependencies required for releases.
  • Execute implementation plan during the final change to prod window and communicate status during deployments and prod verifications.
  • Communicate implementation plans, statuses, and issues to stakeholders and leadership.
  • Gather and coordinate post implementation issues’ resolutions and communications.
• Accountable for developing process improvements and training of release processes to stakeholders.

Release Engineering/Automation:

• Identifies improvement opportunities, develops and implements automation solutions to improve process times and increase delivery speed.
• Foresight to anticipate potential problems, innovate and implement new automation/engineering solutions.
• Influence parallel development strategies including branching, merging, and source code management.
• Automating deployment workflows including pre-release, release, and post-release steps.
• Design and develop solutions to support continuous delivery.

Required Skills:

• 5+ years of experience required in Release Management.
• 3+ years of experience with scripting languages (Python/Ruby/Shell), JS, Java, APIs, CloudBees Jenkins.
• 1-2 years of experience in developing solutions in ServiceNow (Reports and Dashboards) and GitLab.
• Experience in managing large scale implementations with many system integrations and dependencies.
• Strong engineering experience in DevOps and Continuous Delivery.
• Strong knowledge of Docker and Kubernetes.
• Experience working in SAFE or Agile environments (Sprints, Kanban, etc.) and with Atlassian suite (JIRA, Confluence).
• Experience with AWS resources and features such as EC2, S3, EBS, VPC, ELB, Route 53, Auto Scaling, Security Groups, SNS, SQS, and Cloud Formation.
• Change Management process knowledge and tool experience (e.g., ServiceNow)

Desired Skills:

• Configuring Terraform to provision AWS resources as well as troubleshoot existing Terraform/shell scripts.
• Experience in virtualization and containerization with Docker and Kubernetes.
• Experience with any release orchestration tool.

For Suppliers:

• Interviews will start as resumes come in.
• Video conference interviews required.
• Please include a skills grid.

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