Salesforce Business Analyst Job at Kasmo Global, Saint Louis, MO

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  • Kasmo Global
  • Saint Louis, MO

Job Description

Salesforce Business Systems Analyst (BSA)

Location: St. Louis, MO Duration: 6+ Months Visa: Visa Independent Only Experience Level: Mid-Level

We are seeking a Mid-Level Salesforce Business Systems Analyst (BSA) to work closely with business stakeholders and technical teams to deliver Salesforce-based solutions. The candidate will be responsible for gathering requirements, documenting functional needs, and supporting Salesforce implementations.

Key Responsibilities:

  • Act as a bridge between business users and Salesforce technical teams
  • Gather, analyze, and document business and functional requirements (BRD, FRD, User Stories)
  • Translate business requirements into Salesforce solutions
  • Collaborate with Salesforce Developers and Admins during implementation
  • Support Salesforce Sales Cloud, Service Cloud, and custom applications
  • Participate in Agile/Scrum ceremonies
  • Assist in UAT, defect tracking, and post-production support
  • Create and maintain project and system documentation

Required Skills & Experience:

  • 4–7 years of experience as a Salesforce Business Systems Analyst / Business Analyst
  • Strong hands-on experience with Salesforce CRM
  • Excellent stakeholder management and communication skills
  • Experience in Agile/Scrum methodology
  • Strong documentation and analytical skills

Nice to Have:

  • Salesforce Certifications (Admin / Business Analyst)
  • Experience working with large enterprise or consulting environments

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