Job Description

Residential Manager

Lead with Purpose. Create Safe, Empowering Homes.

Are you a strong leader who is passionate about supporting individuals with intellectual and developmental disabilities to live meaningful, independent lives? We are seeking a Residential Manager to oversee 2–3 community living arrangements (CLAs) and lead teams of Direct Support Professionals in creating safe, structured, and empowering residential environments.

This is a full-time, hourly leadership position eligible for overtime (as approved). The Residential Manager works a 40-hour week with flexibility to respond to emergencies, staffing needs, and critical program matters.

What You’ll Do:

Lead & Supervise:

• Provide direct supervision to Lead DSPs and Direct Support Professionals.
• Serve as a role model for professionalism, accountability, and person-centered care.
• Conduct performance oversight, coaching, training, and development.
• Manage staff scheduling and monitor payroll compliance.
• Participate in on-call rotation and emergency response coverage.

Oversee Residential Operations:

• Ensure daily structure, staffing coverage, and regulatory compliance at assigned homes.
• Maintain consumer files, training documentation, and EHR accuracy.
• Conduct quality inspections and review progress notes regularly.
• Monitor medication administration and ensure staff are properly trained and certified.
• Complete monthly fire drills and ensure home safety standards are maintained.
• Monitor overtime and maintain alignment with program budgets.

Support Individuals Served:

• Promote independence, dignity, and community integration.
• Assist with daily living skills including meal preparation, hygiene, and household management.
• Monitor and respond to crisis situations using best practices.
• Communicate significant behavioral or medical concerns to supervisors.
• Advocate for community resources and coordinate medical appointments.
• Ensure a meaningful day and structured activities for individuals served.

Training & Development:

• Conduct in-home orientation and competency-based training for staff.
• Monitor training compliance and documentation.
• Observe and complete medication practicums.
• Facilitate individual-specific trainings such as “Getting to Know Me.”
• Ensure staff meet state credentialing requirements.

What We’re Looking For:

Leadership & Professional Competencies:

• Effective communicator with strong interpersonal skills.
• Ethical and accountable leader.
• Organized and detail-oriented.
• Skilled in conflict resolution and problem-solving.
• Committed to cultural humility and inclusion.
• Strong customer service orientation (internal and external).
• Ability to manage multiple homes and competing priorities.

Regulatory & Operational Knowledge:

• Understanding of state-specific regulations and compliance standards.
• Experience with EHR documentation systems.
• Knowledge of medication management and oversight.
• Ability to manage consumer funds per regulatory guidelines.
• Competence in assessments such as SIS or ICAP (state dependent).

Why Join Us?

• Opportunity to lead and shape residential culture.
• Meaningful, mission-driven work.
• Professional growth and credentialing opportunities.
• Collaborative leadership environment.
• Direct impact on quality of life for individuals served.

This role is ideal for a hands-on leader who is comfortable working in ratio, supporting staff development, and ensuring operational excellence across multiple homes.

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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