Job Description

Want to be part of digital banking and wealth management firm that is forward thinking when it comes to technology? Want to also become a FISERV Nautilus Administrator?

Responsibilities

This position will work with the Product Manager and work with the firm's business areas, technical/development teams, and third party vendors to define, prioritize, and execute an enterprise content management system product roadmap. This position also requires strong communication, verbal and written, in order to interface with business stakeholders and development/technical teams.

• This position will report to the Fiserv Product Manager, and be part of the IT Product Management Group along with other product managers and business system analysts.
• Collaborates with the Fiserv Product Manager, Fiserv Business Analyst, and Fiserv Core Team to ensure that business requirements and client needs are incorporated into the firm's instance of Fiserv's Nautilus System as well as other banking products.
• Works with Fiserv and our technical resources to ensure features/functionality are developed according to business requirements.
• Helps develop, maintain and prioritize Fiserv product enhancements.
• Works with the Fiserv Product Manager to understand Fiserv product strategy and roadmap and keep relevant employees of the firm aware of enhancement potentials and new products.
• Helps ensure that development work and upgrades to the firm's Fiserv products maximizes value and are aligned with overall business strategy.
• Works with Fiserv, other third party vendors, and key business stakeholders to ensure successful product roll-outs and releases.
• Works with other product owners to ensure that upgrades to applications integrated with Fiserv products don't negatively affect the client and employee experience.
• Attends and participates in industry conferences, workshops, and trainings.
• Understands the end-to-end customer experience, integrations and dependencies.

Qualifications

• Bachelor's degree is preferred
• 5+ years of business or technical analyst type work such as eliciting end user requirements, documenting business processes, and requirements analysis.
• Experience with electronic content management storage and workflow systems is required; preferably Fiserv Nautilus (or Hyland OnBase).
• Experience with application programming interfaces is a plus.
• Prior banking experience and knowledge of SaleForce is preferred.
• Experience working in a shared service environment where business area colleagues are your clients.
• Detail oriented and strong communicator.
• Extensive prior experience in ECM management may compensate for lack of Bachelor's degree.
• OnBase Certified System Administrator (OCSA) is a huge plus

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