Job Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat. SPA HOSTESS (FEMALE) The Four Seasons Resort Hualalai is looking for a Spa Hostess who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Spa Hostess’s have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. WHAT YOU’LL DO Greet all guests with aloha and create and provide a comfortable environment for them while in the Hualalai Sports Club & Hualalai Spa. Provide guests with a thorough knowledge of the sports, fitness and recreational services offered at the Hualalai Sports Club & Hualalai Spa. Provide the Spa Operations Manager(s), Director of Hualalai Sports Club & Hualalai Spa, Director of Operations and/or Manager on Duty information on feedback from guests, thereby creating and ensuring the best possible experience for them. Assist management in any way possible to assure the cleanliness, orderliness, and service success of the Hualalai Sports Club & Hualalai Spa and its programs. Responsible for completing and ensuring compliance of all daily opening and closing procedures and assigned maintenance of the following areas; Aerobics Room, Equipment Gym/Fitness Centers, Pool, Attendant Station, Locker Rooms, Operation Center, Basketball, and Volleyball Courts Responsible for the daily operation and maintenance of the locker room and wet areas of the Spa, fitness areas and gyms according to established protocols and procedures. Offer guests a detailed tour and orientation of the facilities and amenities and assist them as needed during their visit, including ensuring that they are on time for their appointments. Prepare aromatherapy cloths and fresh juice and serve guests according to proper service procedures and standards of hygiene. Ensures locker room and outside areas are well-stocked with guest supplies and amenities and ensure high quality presentation of these items. Ensure cleanliness, orderliness and minor maintenance of all areas within the lounges, locker rooms and fitness areas including the vanity/amenity areas, sinks, toilets, showers, steam rooms, saunas, and locker rooms after every guest use to maintain hygiene standards. And More! WHAT TO BRING This position is assigned to the FEMALE locker room area and, due to the privacy and comfort of our guests, requires a FEMALE Host/ess in accordance with applicable law (Bona Fide Occupational Qualification – BFOQ). Spa experience is preferred Successful candidate must possess legal work authorization in United States Ability to accurately read and work with computer systems. Strong Customer Service skills Weekend and Holiday availability required JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: Hourly Rate $24.79 An on-site Physical Therapist 24-hour access to Indoor and Outdoor Gym Holiday, Vacation & Sick pay Robust Benefit Plan Company Match 401K Plan Laundered Employee Uniform Free employee meals prepared by the Four Seasons Culinary ‘Ohana Complimentary stays at Four Seasons Worldwide Training and Development Opportunities Employee Recognition Programs Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us: Facebook: Instagram: Twitter: We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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