Job Description

Communications Executive Director

J.P. Morgan Wealth Management is seeking a talented and experienced communications professional to help lead external communications for the business. As a Communications Executive Director supporting US Wealth Management (USWM), you will help define and execute the external communications strategy, working directly with our Head of External and Executive Communications and with executives.

As an Executive Director in USWM Communications, you will be part of a rapidly growing business and help define the way we show up externally. You will have the ability to drive meaningful results and communicate complex information in a simple and compelling manner. You should be adept at working through complexity, handling multiple initiatives, and collaborating effectively with executives and partners, as well as driving consistently high performance in teams. You will report to the Head of External and Executive Communications for J.P. Morgan Wealth Management and work closely with executives, partners and peers across Consumer & Community Banking and JPMorganChase.

Job responsibilities

• Serve as counsel to J.P. Morgan Wealth Management executives in shaping external communications.
• Research and distill data and financial information, write and design presentations in PowerPoint and other presentation tools and prepare talking points and other communication tools for senior leaders.
• Help to define and carry out Wealth Management external media relations, including PR campaigns focused on new initiatives and developments, as well as ongoing media relations, press events and executive visibility.
• Partner closely with firmwide Communications colleagues, business partners and others across the firm to build and execute strategies that enhance our reputation, build trust and advocate for the firm's business priorities and ensure alignment of messaging and strategy.
• Lead and oversee the work of a team of talented communications professionals, inspire performance excellence and foster a collaborative team culture.
• Develop and foster relationships at all levels internally including senior-level executives, functional partners across legal, risk, controls and compliance, and firmwide communications peers and the broader team.
• Protect and enhance the reputation of our firm through proactive storytelling, reactive issue management and development and reinforcement of proper communications controls.
• Serve as a member of the Consumer and Community Banking Communications Extended Leadership Team.

Required qualifications, capabilities and skills

• 10+ years of experience in corporate communications with a commercial orientation and deep understanding of financial services
• Experience in providing counsel to senior executives and superior judgment, with ethics of the highest caliber and a commitment to upholding the culture of doing the right thing for clients, stakeholders and employees
• Demonstrated expertise in managing external/media relations and established media relationships
• Strong people management experience with demonstrated history of growing and developing talent
• Strong understanding of, and experience with, highly regulated industries
• Superb written and verbal communications skills, a creative mindset and ability to generate new ideas
• Speed, flexibility and adaptability and ability to lead a team under pressure in a fast-paced environment
• Outstanding judgment, problem-solving ability and resourcefulness
• Strong interpersonal, networking and presentation skills

Preferred qualifications, capabilities, and skills:

• Experience working in financial services
• Experience working in a large company

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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